NTS - Frequently Asked Questions



		The Nazarene Treasury System Support

	Setup
	How do I add, edit or delete contributors? How do I quickly add a new contributor? How can I view or edit a contributors information directly from the contributor list? How can I export the list of contributors? How do I add, edit or delete Funds? How do I link my funds to my internal accounts? How do I add / delete Services? How do I setup the new calendar year contributions? I am trying to change the year in contributions but I get an error message that says, "Could not open Names Table." What is causing the problem? Can I view Envelope numbers in the contributor list?

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	Contributions
	How do I post contributions? Can I add a new fund or service on the fly? How do I keep track of money that people designate for a specific purpose? Is there an easy way to find a contributor's name without having to scroll through the list? How do I post anonymous cash contributions? How do I look up a contributor by their envelope number? How do I record in contributions money that is a reimbursement to the church? I entered a contribution on the wrong date. How can I change the date? How do I edit or delete a contribution entry? How do I record rental income in contributions? How do I handle a church member who has donated items to the church and wants contributions credit for them? How do I handle credit for work done where the person wants contribution credit instead of getting money for the work? How can I quickly view totals for contributions without pulling up a report? We received a contribution check that was returned for insufficient funds. How do I record this? How do I combine two contributors? Why can I not change the date on the contribution screen? When I post Contributions the entries are disappearing after I click the Save button, what is going on?

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	Reports and Receipts
	How do I print a weekly contribution report? How do I print Contributor Receipts? How can I get the total of Checks, Currency & Coin? (Deposit Slip) How can I customize my contribution reports? How do I setup custom signature lines on Contribution Reports, including adding and deleting names or titles? I changed/corrected an addresses for a contributor, however, the receipt still has the old address. How can I correct the address on the receipt? How can I create an electronic copy of a report or document that can be saved or sent by email? How do I print a list of contributors and the total amount given? How do I print a list of contributors or a directory? We have received contributions that are not tax deductible. We do not want these to show on the year end contribution receipts. How can I print the receipts and exclude those contributions? How can I export reports to another program? How do I print mailing labels / envelopes? How do I setup Contribution Receipts for windowed envelopes? How can I quickly print receipts, envelopes or labels for a few contributors? How can I account for Cash givings separately from Checks so that I can create a report for cash contributions?

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	Pledges
	How do I setup / delete pledges? How do I print pledge receipts? How do I print a report showing all contributors and the amounts they have paid toward their pledge? How can I sort the Pledge Contributor List? The amount contributors have paid toward their pledge is not showing up on the Pledge Report. What is the problem? On the Pledge screen, the amount shown as given by a contributor is not correct. How do I correct the error? There is a name that is not appearing on the Pledge list? What do I need to do? What do I do if there is an * next to a contributor's name in the Pledge List?

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© 2004-2011 David Watson - All Rights Reserved This page last updated December 1, 2011.