This only applies to NTS version 4.02 and below. If you have NTS version 4.10 or above and are having this problem, please contact us. Our contact information is at the bottom of this page.
This usually occurs when you have a new Contributor to a pledge fund and when the pledge began in a prior year. From the main Contributions screen, click on Setup and then Names List.
At the top of the screen, click the on the button to change the year back to the year when the pledge was started. If the pledge was started in June 2006, change the year to 2006. After you have changed the year, add the Contributor to the list. You should enter all information for the contributor including Name, Address, and phone number.
After you have added the name, you can exit the Names List. The name should now appear on the Pledge screen. In most cases, there will be an "*" next to the name of the contributor. See the link below for more information.