NTS Home Page Frequently Asked Questions
The previous balance on the Reconciliation Report is wrong.  The ending balance is correct on the previous report, but it doesn't carry over to the next statement.
How do I correct the previous balance?

This will sometimes occur when you start a new fiscal year. When open or start the new report, NTS will ask if you want to include transactions from the previous fiscal year. You should answer Yes to this question.

If you answered yes, or if that doesn't resolve the problem, you need to check your fiscal year starting balances. For instructions on correcting your starting balances, please see the link below.

There is a third (less common) situation that will also cause your beginning balance to be incorrect. For example, you just started the 2009/2010 fiscal year. If you have a check in the 2007/2008 fiscal year that you have not marked as reconciled, then the balance will be off. NTS will only carry unreconciled transactions forward to the next year. After one year, the transactions are dropped.

To correct this situation, go back to the fiscal year you just completed (08/09 in this example). Enter an expense adjustment equal to the amount of the outstanding check(s) from 07/08 to put the funds back into your account. For instructions, see the link below.

Next, open the last reconciliation report of the year you have just posted the adjustment entry to. Reconcile both the adjustment entry and the old check that never cleared the bank.

NOTE (only for third situation): You will have to change the fiscal year to reconcile the check that never cleared the bank. After you have finished, change the fiscal year back to the current year. Finally, you will need to correct the starting balances for your current fiscal year. See the link below for more instructions.
For more information see:
How do I correct my starting balance?
A check was lost, voided, or never cashed.  How do enter an adjustment entry to put the money back into my bank account?

Back to Questions
Contact Us If your question is not answered here, you can
submit your question online or search our site.
If you need further assistance, you can also email us at help@ntssoftware.com or call us at (817) 318-0303.
© 2009 David Watson - All Rights Reserved