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Frequently Asked Questions |
| My deposits are not going into the correct internal account. How can I fix this? |
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This problem is typically caused by the Auto-Post Deposit not having the correct internal account
link.
1.) Open a new deposit entry by clicking Deposit.
2.) In the Auto-Post box, click the Show All Funds option.
3.) In the first column, you will find a list of contribution
funds. To the right of each fund will be an amount. To the left of the amount will be the
internal account link. See the illustration below
4.) Find the Contribution fund that is not being deposited
into the correct account.
5.) If the internal account link is blank or is not the
correct account, click on the existing link and a list of all available internal accounts will
appear. Find the correct and account and double-click on the account to select it.
6.) Repeat steps 4 and 5 until all the internal account
links are correct.
7.) Once all the links are correct, click the Auto-Post
button. This will save all the changes you have made.
You do not have to save this deposit. Simply click Cancel Changes to return to the checkbook
screen.
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| For more information see: |
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If your question is not answered here, you can submit your question online or search our site. If you need further assistance, you can also email us at help@ntssoftware.com or call us at (817) 318-0303. |
| © 2011 David Watson - All Rights Reserved | |